Performance issues on Tekla Model Sharing
Performance issues on Tekla Model Sharing
2026-10-07T05:27:00.0000000Z
2026-10-07T05:27:00.0000000Z
We are currently investigating some performance issues on Tekla Model Sharing
2026-10-07T09:23:00.0000000Z
2026-10-07T09:23:00.0000000Z
Customers are experiencing connection issues, slow performance, or inability to open/write-out shared models.
Our team is actively resolving the index issue. We will share a timeline for completion as soon as more information becomes available.
2026-10-07T14:03:00.0000000Z
2026-10-07T14:03:00.0000000Z
The management console data visibility issue has been resolved, and the console is now re-enabled.
We are still actively working to fix the ongoing slowness with model sharing operations (no ETA at this time).
2026-10-08T05:35:00.0000000Z
2026-10-08T05:35:00.0000000Z
Our team is continuing to work on resolving the ongoing slowness with model sharing operations. We will provide our next update by 09:00 UTC.
2026-10-08T08:36:00.0000000Z
2026-10-08T08:36:00.0000000Z
The ongoing slowness with model sharing operations has been fully resolved, and all Tekla Model Sharing services are now operating normally. Thank you for your patience while our team worked to fix this issue.