Dear Cloud User,
We have detected an issue with the below service(s). This may impact the ability to successfully log into the product. We are working on a fix with high priority.
Dear Cloud User,
We have resolved the issues with the service(s) below. We apologize for any inconvenience this may have caused.
Dear Cloud User,
We have detected an issue with the below service(s). This may impact the ability to successfully log into the product. We are working on a fix with high priority.
Dear Cloud User,
We have resolved the issues with the service(s) below. We apologize for any inconvenience this may have caused.
Dear Customer,
Our team is investigating an issue on the following service(s):
Tekla Warehouse
We sincerely apologize for the service interruption and will provide further updates as soon as possible.
Dear Customer,
Service Interruption Affecting Service(s):
Tekla Warehouse
Our team has determined that the previously reported issue is now fully resolved.
Thank you for your patience during this incident.
Dear Customer,
Our team is investigating an issue on the following service(s):
Trimble Assistant for Tekla
We sincerely apologize for the service interruption and will provide further updates as soon as possible.
Dear Customer,
Service Interruption Affecting Service(s):
Trimble Assistant for Tekla
Our team has determined that the previously reported issue is now fully resolved.
Thank you for your patience during this incident.
Dear Customer,
Our team is investigating an issue related to the following service(s):
Fabrication Drawings (Preview)
We have detected an issue affecting all customers using the AI Cloud Fabrication Drawings service in Tekla Structures 2025, all service packs. Adding drawings to collections is currently failing.
We sincerely apologize for the service interruption and will provide further updates as soon as possible.
Dear Customer,
Service Interruption Affecting Service(s):
Fabrication Drawings (Preview)
Our team has determined that the previously reported issue is now fully resolved.
Thank you for your patience during this incident.
Dear Customer,
Our team is investigating an issue on the following service(s):
Tekla Online Licensing / Online Profile
We sincerely apologize for the service interruption and will provide further updates as soon as possible.
Dear Customer,
Our team is investigating an issue on the following service(s):
Tekla Online Licensing / Online Profile
We sincerely apologize for the service interruption and will provide further updates as soon as possible.
Dear Customer,
Service Interruption Affecting Service(s):
Online Profile
Our team has determined that the previously reported issue is now fully resolved.
Thank you for your patience during this incident.
Planned maintenance break of Tekla Online Licensing Service (ATC)
Time: Sunday, October 19, from 07:00 AM (UTC +00:00 ).
Downtime: 3 hours.
Please Note: In the hour after the downtime, while the system recovers from being offline, you might notice some instability.
During this maintenance break you can continue to use your online licensed products in offline mode. There can be issues in signing in to Tekla Online services (such as Tekla Warehouse, Tekla Discussion Forum); and issues using Tekla Cloud systems such as Tekla Fabrication Drawings.
Planned maintenance break of Tekla Online Licensing Service (ATC)
Maintenance is in progress.
During this maintenance break you can continue to use your online licensed products in offline mode. There can be issues in signing in to Tekla Online services (such as Tekla Warehouse, Tekla Discussion Forum); and issues using Tekla Cloud systems such as Tekla Fabrication Drawings.
Dear Customer,
Planned Maintenance Affecting Service(s):
Tekla Online Licensing / Online Profile (ATC)
Please be advised that the previously notified maintenance has been completed successfully and all systems are operational.
We apologize for any inconvenience this may have caused.
Dear Customer,
Our team is investigating an issue on the following service(s):
Online Profile
We sincerely apologize for the service interruption and will provide further updates as soon as possible.
Dear Customer,
We have resolved the issue with Tekla Online Licensing service / Online Profile (ATC).
Thank you for your patience.
During a service deployment, which was necessary to prepare for the upcoming service break planned for Oct 19th, we encountered unexpected issues in the system’s database. We apologize for the inconvenience caused.
Dear Customer,
Our team is investigating an issue on the following service(s):
Trimble User Assistance
We sincerely apologize for the service interruption and will provide further updates as soon as possible.
Dear Customer,
Service Interruption Affecting Service(s):
Trimble User Assistance
Our team has determined that the previously reported issue is now fully resolved.
Thank you for your patience during this incident.
Dear Customer,
Our team is investigating an issue on the following service(s):
Tekla Website
We sincerely apologize for the service interruption and will provide further updates as soon as possible.
Dear Customer,
Service Interruption Affecting Service(s):
Tekla Website
Our team has determined that the previously reported issue is now fully resolved.
Thank you for your patience during this incident.