Online Profile

Planned Maintenance on Tekla Online Licensing / Online Profile Service (ATC)
Authentication and Online Licensing Online Profile
 
[upcoming]
Dear Customer,

Please be notified regarding the forthcoming planned maintenance window detailed below:

Affected Services: Online Profile
Start Date and Time: November 08 2025, 07:00 UTC
Expected Duration: 1h
Planned End Date and Time: November 08 2025, 08:00 UTC

Users may experience slowness in the Tekla Online licensing / Online Profile during this maintenance break. 

We apologize for any inconvenience this may cause.

Planned Maintenance on Tekla Online Licensing Service (ATC)
Authentication and Online Licensing Online Profile
 

Planned maintenance break of Tekla Online Licensing Service (ATC) 

Time: Sunday, October 19, from 07:00 AM (UTC +00:00 ).
Downtime: 3 hours. 
Please Note: In the hour after the downtime, while the system recovers from being offline, you might notice some instability.


During this maintenance break you can continue to use your online licensed products in offline mode. There can be issues in signing in to Tekla Online services (such as Tekla Warehouse, Tekla Discussion Forum); and issues using Tekla Cloud systems such as Tekla Fabrication Drawings.



 

Planned maintenance break of Tekla Online Licensing Service (ATC) 

Maintenance is in progress.

During this maintenance break you can continue to use your online licensed products in offline mode. There can be issues in signing in to Tekla Online services (such as Tekla Warehouse, Tekla Discussion Forum); and issues using Tekla Cloud systems such as Tekla Fabrication Drawings.


 

Dear Customer,

Planned Maintenance Affecting Service(s): 
Tekla Online Licensing / Online Profile (ATC)

Please be advised that the previously notified maintenance has been completed successfully and all systems are operational.

We apologize for any inconvenience this may have caused.

Service Interruption on Tekla Online Licensing service (ATC)
Authentication and Online Licensing Online Profile
 

Dear Customer,


Our team is investigating an issue on the following service(s):

Online Profile


We sincerely apologize for the service interruption and will provide further updates as soon as possible.

 

Dear Customer,

We have resolved the issue with Tekla Online Licensing service /  Online Profile (ATC).

Thank you for your patience.


 

During a service deployment, which was necessary to prepare for the upcoming service break planned for Oct 19th, we encountered unexpected issues in the system’s database. We apologize for the inconvenience caused.


Service break in Tekla web services and on-premises FlexNet service
Authentication and Online Licensing Tekla Model Sharing Services On-premise FlexNet licensing system Tekla Warehouse Trimble Downloads Tekla Developer Center Tekla Discussion Forum Tekla Website Trimble User Assistance Tekla Environment Service (Preview) Tekla Support Service Tekla Support Tool Tekla PowerFab Go Tekla Search Service Tekla Online Side Pane Tekla Data Products Trimble Assistant for Tekla Fabrication Drawings (Preview) Trimble Connect, Status Sharing Online Profile Tekla Model Sharing - 2019 & Newer Tekla Model Sharing - Management Console Tekla Search Service, Content Indexing Tekla Search Service, Content Querying Tekla Online Side Pane, Tekla Structures Trimble Connect, Status Sharing Service, Europe Fabrication Drawings (Preview) Tekla Data Products, Europe Tekla Online Admin Tool Tekla Online Side Pane, Tekla Structural Designer Trimble Connect, Status Sharing Service, US Fabrication Drawings Console (Preview) Tekla Data Products, US Tekla Account Service (TAS) Tekla Online Side Pane, Tekla Tedds Trimble Connect Status Sharing, Australia Fabrication Drawings Permissions Service (Preview) Tekla Data Products, Australia Tekla Subscription Tool Trimble Connect Status Sharing, Asia Tekla Data Products, Asia
 
Dear Customer,

Please be notified regarding the forthcoming planned maintenance window detailed below:

Affected Services: Authentication and Online Licensing, Tekla Model Sharing Services, On-premise FlexNet licensing system, Tekla Warehouse, Trimble Downloads, Tekla Developer Center, Tekla Discussion Forum, Tekla Website, Tekla User Assistance, Tekla Environment Service (Preview), Tekla Support Service, Tekla Support Tool, Tekla PowerFab Go, Tekla Search Service, Tekla Online Side Pane, Trimble Assistant for Tekla (Preview), Fabrication Drawings (Preview), Trimble Connect, Status Sharing, Tekla Data Products
Start Date and Time: August 23 2025, 17:00 UTC
Expected Duration: 15m
Planned End Date and Time: August 23 2025, 17:15 UTC

We will perform infrastructure related maintenance operations on Saturday, August 23rd starting at 8PM EEST. We estimate that the activities will last for about 15 minutes. This will cause a short interruption in Tekla web services and in the on-premises FlexNet licensing system. We recommend avoiding Tekla Structures license activation and deactivation during the service break.

We apologize for any inconvenience this may cause.
 

Dear Customer,

Planned Maintenance Affecting Service(s): 

Authentication and Online Licensing, Tekla Model Sharing Services, On-premise FlexNet licensing system, Tekla Warehouse, Trimble Downloads, Tekla Developer Center, Tekla Discussion Forum, Tekla Website, Tekla User Assistance, Tekla Environment Service (Preview), Tekla Support Service, Tekla Support Tool, Tekla PowerFab Go, Tekla Search Service, Tekla Online Side Pane, Trimble Assistant for Tekla (Preview), Fabrication Drawings (Preview), Trimble Connect, Status Sharing, Tekla Data Products

Please be advised that the previously notified Planned Maintenance has been completed successfully.